‘I love the job except for the clients’: A story of changing attitudes

by Felicity George

Recently I came across a list of continuing professional development courses I made back in 2011. It wasn’t a bad list—equine nutrition, physiology, improved knowledge of various equestrian disciplines, and so on. However, it was all about horses—nothing on improving my skills with human clients. Which is interesting, as this was the area where I had the biggest problems, but I hadn’t yet even identified that there was anything I could do about it!

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